1) I can only reply to letters written in Spanish or in English, as I can’t speak any other languages.
2) Before writing to me, go to the FREQUENTLY ASKED QUESTIONS section. Most of the questions I am asked most often are answered there.
3) PLEASE BE PATIENT! I am receiving a lot of post, and I am taking about three months to reply. Please understand that I cannot deal with everyone at once, but I’m doing everything I can!
4) That’s why, before you write to me, or write to me again because you haven’t received a reply, bear in mind that I receive a lot of post. It takes some time to answer, and this is important, and I reply to the letters IN STRICT ORDER OF ARRIVAL. So, if your letter contains urgent queries, such as dates of book signings, presentations or book publications, it would be better if you consulted the website regularly to find these things out. It will be quicker than waiting for me to reply.